U-Haul Sucks Rent Unsafe UHaul Truck Trailer Reservation Dangerous Move Risk



My Horrible U-Haul Story
rent U-Haul, almost die, hung out to dry.

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U-Haul truck rental complaints by the truckload
if you believe you're all alone, this page will help you see just how common the nonsense is with this dangerous company.

U-Haul Gets Hauled Into Court Over Refueling Charges
Class action lawsuit against U-Haul International, Inc.

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UHaul Sucks (rent or use U-Haul Trucks at Serious Risk to Health & Safety)

Welcome to Uhaul-Sucks.com. This site is dedicated to exposing the truth about the outrageous and dangerous conduct of one of the largest truck rental outfits around. I started this site after a horrible moving experience I had trying to use a U-HAUL truck to move from Vermont to New Jersey in the fall of 2003.

Subsequent to my horror story, I discovered that I am not alone; U-Haul does this to many people all over the country every single day.  Just do a web search for "U-Haul Sucks" and you will find endless pages all describing similar stories.

Los Angeles Times Investigates U-Haul in 3-Part Series:

  • Driving with rented risks (June 24, 2007)
    In the first part, the Times investigation finds the company’s practices raise the risk of accidents on the road.
  • Upkeep lags in U-Haul’s aging fleet (June 25, 2007)
    In the second part, the Times found many trucks have high mileage and safety checks were often overdue; customers describe breakdowns and accidents.
  • Key trial evidence goes missing (June 26, 2007)
    Injured customers suing U-Haul over accidents have sought key equipment, only to find it lost or discarded.

Inside Edition Investigates U-Haul Trailer Safety in NJ:

If you are looking for an alternative to renting a U-Haul truck, try the Uhaul-Sucks blog.

If you found this site because you recently had a bad experience with a U-Haul truck or trailer, then here is some information that may help you:

U-Haul was founded by, and is currently managed by the Shoen family.  The Shoen's are completely dysfunctional, as is the entire U-Haul organization.  U-Haul is operated by AMERCO.

Did you make a "reservation" with U-Haul only to find that they didn't have your truck or trailer waiting when you arrived?  This is probably the most common complaint with U-Haul.  All I can say is that the term "reservation" should be used loosely when dealing with U-Haul.  They do not actually have reservations, they just lie to you.

Did you rent a U-Haul truck or trailer that was in poor condition, and/or it broke down on the road, or worse, did your U-Haul rental cause an accident?  This is the second most common U-Haul complaint.  U-Haul is usually the least expensive option for do-it-yourself moving because their trucks and trailers are poorly maintained. 

In fact, DO NOT EVER RENT A U-HAUL TRUCK/TRAILER FOR A ONE-WAY RENTAL.  The one-way rentals are the most poorly maintained.  This is because the dealer that rents the item to you is likely never to see that rental item ever again. 

Why would a dealer invest any money in a truck that winds up at someone else's U-Haul somewhere else in the country?  All dealers are independent entities, and there's no reimbursement for repairs to a vehicle they send on a one-way trip. 

This makes for a very dangerous rental situation.  The only one who loses out in this scenario is YOU.

See what U-Haul did to me one day . . .